Background
Established in 1987 by the Kenya Government, KNSL was founded to provide end-to-end customer driven solutions for cargo transportation. Faced with a number of challenges and latent opportunities, the Managing Director undertook a consultative process with staff members, Board of Directors and a few other stakeholders in order to prepare a five-year Strategic Plan.
The current shipping industry requires KNSL to expand its competence to meet its goals through enhanced services. It also demands that KNSL develop capacity in new areas related to public policy, communications and collaboration in order to address the changing environment in the region. Success and relevance of KNSL in capacity expansion and effectiveness requires a significant infusion of resources and intellectual capital.